Teams can require users to capture a signature when they update a Work Order to a specific status.
This can be seen in the Mobile App in two places:
- On Work Orders directly, when clicking into Status to make an update
- When updating the Work Order as part of an inspection
- This functionality is coming in the Mobile App update following 3.29.0
For changes to Work Orders directly (outside of inspections), select the Status bar:
Mobile users will see “Signature Required” alongside any statuses you’ve identified as requiring signatures:
The signature pop up will appear, where you can enter the resident’s name and capture their signature:
you’ll then see the signature accepted and the new status in place:
How To Enable
Admins can navigate to Settings > Company Settings > Work Orders to determine which statuses require a signature.
Scroll down to view the settings for Status-Based Signature.
You can select specific Categories and Statuses within those Categories, or keep All Categories (so any Statuses require a signature regardless of Category). Hit Save to add your signature requirement to the list: