Can SiteCompli help me resolve violations?
SiteCompli’s Managed Services team can help coordinate violation response and resolution in multiple ways:
- Request one-off assistance with specific infractions by reaching out to your Customer Success Manager or clicking the “Take Care of This For Me” button (tied to the specific violation in your account or in alerts)
- If you’d like access to this button for your account, let your Customer Success Manager know
- Get active, ongoing support for new issues as they appear – without having to ask
- Engage with our Managed Services team for project-based support, as needed
For any questions about violation resolution or ongoing Managed Services support, don’t hesitate to reach out to your Customer Success Manager or support@sitecompli.com
What happens when I click the violation help button?
Clicking the orange button in your account/alerts will trigger a confirmation screen. Confirming your request will let our Managed Services team know you need help with a specific infraction. From there, we’ll reach out to your team to discuss next steps, depending on the issue you need assistance with.
Does Managed Services require additional fees?
Depending on your needs (attending a hearing, submitting corrective paperwork, etc.), there may be additional fees for providing violation resolution support. We’ll always disclose any additional fees before taking action on your behalf.
What kinds of things can Managed Services help me with?
In addition to violation resolution and coordination, SiteCompli’s Managed Services team can also assist with ongoing proactive filings and tracking. Our team coordinates with the industry’s best experts to ensure your properties stay in compliance, and submit filings on time.
If you have questions about how we can help your team, or specific projects, reach out to your Customer Success Manager or support@sitecompli.com.