If you would like to receive email alerts when notes/comments are left on records you will need to enable the Notes Alert and the related agency alert as well.
You can update your alert settings here: https://clients.sitecompli.com/settings/personal
Example: To receive Notes Alerts on comments left on HPD Violations records the following alerts must be enabled:
Please feel free to contact your Customer Success Manager or reach out to SiteCompli Support at support@sitecompli.com for more information or additional assistance.